Anydesk Not Able To Connect To Server


  • Root cause of error Could not connect to the AnyDesk network (anynet_19)?
  • How to fix Could not connect to AnyDesk network in Windows 10/11? Could not connect to AnyDesk network win32
    • 1. Check your time zone
    • 2. Remove from Show hidden icon and reboot
    • 3. Create a new Windows profile

AnyDesk reset

The first step is to try to reset AnyDesk. To reset AnyDesk, follow these simple steps:

STEP#1. To do this, open the AnyDesk app and go to Menu

Disconnected from AnyDesk network

In addition to an unstable internet connection, if the AnyDesk server is down or keeps going down, it is You may notice that AnyDesk won’t connect or keeps disconnecting. Some users reported that disabling IPv6 can help fix the problem. Anyway, now let’s look at this in detail.

Before starting the different troubleshooting methods, check if the Anydesk servers are up and running. You can do this by visiting the Anydesk website. If they are down, you can’t do anything instead of waiting until Anydesk fixes the problem.

To get the AnyDesk download working:

We hope the following solutions will help you get AnyDesk to load and the download won’t take forever. If you know of other possible solutions, we look forward to hearing from you at the end of this article.

  1. Check Internet connection The reasons why AnyDesk cannot be loaded couldn’t be more different. In most cases it is due to your own Internet connection. It is quite possible that your device is on a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app over the mobile network (which is not recommended due to data consumption), you should check how stable your mobile connection is. Perhaps your data volume has also been depleted and is therefore only slowly available. It may also happen that a download from the mobile network is not possible due to its settings. In this case, you should check the mobile data settings on your device.
  2. Restart smartphone or tablet There are often problems with the App Store after updating the Android or iOS operating system. After updating the system, the connection with the login data of the respective store may no longer work securely. In this case, you need to restart your smartphone or tablet, which will reload all settings and functions and, if necessary, restore connections with the App Store.
  3. Check server status If a reboot and a working internet connection don’t resolve the issue and AnyDesk is still loading slowly or not at all, then it could also be on the iTunes Store for iOS servers or for Android on the Google Play Store servers lie. It should not be due to the servers of the developer AnyDesk Software GmbH, since the application is located on the servers of the App Store, in rare cases these can be overloaded or fail due to maintenance work.

    check Apple server status check Google server status

  4. For Android: Clear cache and clear data in Play Store. This will completely restart the app and may resolve the issues.
    1. Open the «Settings» app on the device.
    2. Tap Apps & notifications, and then click See all apps .
    3. Scroll down and tap Google Play Store.
    4. Press Memory Empty Cache .
    5. Then tap Clear data.
    6. Open the Play Store again and try the download again.

Anydesk audio is not working.

Make sure «Stream audio output from this desktop» is enabled in the audio settings. Also, go to the «Security» > «Unattended Access» tab and «Remote User Permissions» sections and allow other users to listen to your computer’s sound output.

Make sure «Control my computer’s keyboard and mouse» is checked. In some cases, starting AnyDesk as an administrator on the remote side can resolve this issue.

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