A scam has emerged asking victims to download an app on their mobile phones or other devices; by doing so, they end up losing money.
According to the victims, they received text messages on their phones advising them that they would be charged for a purchase on Amazon. In the text, victims are provided with a free phone number to cancel the purchase. The victims, who never made the purchase on Amazon, called the toll-free number to cancel the charges. When they called the number to cancel the order, a subject posing as an Amazon employee connects them with someone posing as an Amazon fraud specialist. By speaking to the subject posing as the fraud specialist, victims are directed to download the Anydesk Remote app on their phones, so the fraud specialist can help cancel transactions. The Anydesk Remote app provides the impersonator with access to the victim’s mobile phone, including bank and other accounts stored on the device. Once access is granted through the Anydesk Remote app, the phishers have stolen various amounts of money from the victims.
If someone you don’t know asks you to access one of your devices and wants you to download specific software: Be careful! You risk becoming a victim of a remote access scam. Typically, these criminals will call and report a computer or internet problem they have detected and offer help. They will probably say that they work for a well-known company like Microsoft or even for your bank. Never trust a call you didn’t expect! Don’t trust «help» offered that you didn’t ask for! No bank or company will ask you over the phone to download the software! Scammers are basically after your money. If someone remotely connected to your device asks you to log in to your bank account or show some personal password, they are most likely a scammer. Don’t follow his instructions! Even if they say you have to pay them because they claimed to have solved a problem you had, don’t trust them. You didn’t ask for his «help». If you feel uncomfortable or unsafe: Stop any phone calls by simply hanging up! End any remote session simply by turning off your device!
Report the scam to your account providers (i.e. bank, credit card institution, online payment systems)
Change passwords for accounts that may have been compromised
Have your device checked by an IT specialist
Report the scam to local authorities
Can you get scammed through AnyDesk Remote Access ?
No. The AnyDesk app uses military-grade encrypted connection access. Your data stream is encrypted and your device cannot be accessed. No third party can decrypt the data.
So how does a scammer get to you? The scammer wears a disguise. By «look-alike» AnyDesk, scammers try to take remote control of your computer or phone. Once they gain access to your device, they can get all sorts of information about you, like your bank account number and passwords.
How do AnyDesk scams work?
The malicious hacker community is extremely creative in coming up with ways to compromise devices and data resources. Hackers use AnyDesk in a variety of ways to steal login credentials, compromise valuable data, and plant malware to further damage your systems and networks. The common aspect of all these AnyDesk scams is that they can be extremely dangerous and lead to the loss of important and valuable information. Unfortunately, quite often on the Internet you can find cases where an intruder with Anydesk scams PayPal like here.
One of the ways a scammer tries to compromise your system is by asking you to install the app on your phone or computer so they can take control of your device. It wouldn’t make any difference if it was through AnyDesk Apple Scam or eBay account or other well-protected services because you allow it yourself and give direct access. If the hacker is successful in their attempt, they may be able to gain access to sensitive transactions made on the device, even those that use one-time passwords for added security.
Amazon will never send you a text, app message about a recent order.
Amazon won’t ask you to call a toll-free number.
If the person claiming to be from amazon has an Indian accent, hang up the phone
Never download anydesk remote app on your computer or mobile device
Do not share your details from a bank account with someone you don’t know.
report the scam to Amazon https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GRGRY7AQ3LMPXVCV