AnyDesk is not on our list of the best remote support software. First of all, the platform is not robust enough to provide dedicated support in medium and large companies. Also, their cheapest plan is slightly more expensive than Zoho Assist, which we consider to be the best remote support solution for most people.
However, it would be unfair to skip AnyDesk entirely. Specifically, its free plan offers everything you need for personal use, including a file manager, remote printing, desktop sharing, and interactive access. Their paid plans also provide collaboration and other essential remote support features you may need.
How to configure unattended access and AnyDesk on any PC?
To set up AnyDeskremote unattended access on any PC for first time use, follow the steps below.
First, download AnyDesk from the official website. It must be present on both the guest and remote devices. No installation is needed as the remote software runs in portable mode.
Connect to the remote device
If a password is set on the remote computer, you can choose to log in automatically. Just connect and wait for the password dialog to appear.
Check «Log in automatically from now» and enter the correct password. You will no longer be prompted for the password for future connections to the same machine. This function does not save the password itself. Instead, if the password was entered correctly, the remote machine generates a specific token. This token is like a special key that can only be used by a single AnyDesk customer. This means that there is no way to recover the clear text password, even if someone has full access to your computer.
How to enable unattended access to your computer and set a password using AnyDesk
1. First, install the application. If you haven’t downloaded the app yet, please visit AnyDesk. Once you have downloaded the app, a temporary version will be installed. To install the correct PC version, click «Install AnyDesk».
2. Click «Agree and Install» 3. Click «Set Password for Unattended Access»
Anydesk audio is not working.
Make sure «Stream audio output from this desktop» is enabled in the audio settings. Also, go to the «Security» > «Unattended Access» tab and «Remote User Permissions» sections and allow other users to listen to your computer’s sound output.
Make sure «Control my computer’s keyboard and mouse» is checked. In some cases, starting AnyDesk as an administrator on the remote side can resolve this issue.