Every support engineer knows the benefit of Anydesk app being used for remote support connection. But it can be really difficult if you can’t connect to a remote system when the system user is not available to help you with something like opening the login screen to enter username and password. One of the issues that could occur is if you are trying to press Ctrl + Alt + Del on the system and you are having a very difficult time getting the system to respond simply because you have not enabled that feature in the Anydesk application. So be sure to follow the steps below to enable these key features on your system and client. If you need more guides on Windows system and remote control related issues, you can read these: How to fix «Insufficient system resources exist to complete the requested service» error, How to fix «The security database on the server does not have a Computer account for this workstation trust” in Windows Server, How to quickly fix Windows search bar not working, Genuine Windows experience: OOBESETTINGSMULTIPLEPAGE error in Windows 10, Windows won’t can connect to printer: operation failed with error 0x000004f8, how to fix «Unknown hard error» in Windows Server and Windows 10, How to resolve Microsoft RDP connection black screen
The image below shows that Ctrl+Alt+Del is not enabled and makes it really hard to do anything on the system.
What is the use of unattended access d e AnyDesk?
Managed service providers use AnyDeskunat attended service providers to manage infrastructure and customer endpoints remotely. As a result, services such as security, monitoring, infrastructure, and network management can be handled efficiently without the physical presence of experts at the customer’s premises.
IT teams and team leaders in multinational companies also rely on AnyDeskunat’s supervised remote access solutions to access any information or file on any device, even when the employee is not around.
Other common AnyDesk issues
Users also frequently report AnyDesk issues related to audio, mouse, and keyboard. First of all, these errors can be caused by incorrect software installation – try reinstalling AnyDesk. The reason may also be that the Windows PC does not start properly and you just need to restart your system. If that doesn’t work, go to the following steps:
Make sure «Stream audio output from this desktop» is enabled in your audio settings. Also, go to the «Security» > «Unattended Access» tab and «Remote User Permissions» sections and allow other users to listen to your computer’s sound output.
Quick and easy setup: You don’t need to install AnyDesk on your machine to use the software. Just download the file and click on it to run the software in portable mode. You can also install the program to unlock more features, such as custom aliases.
Convenient Address Book: AnyDesk offers a nifty feature to manage your connected devices. The address book stores the IDs of all your connected devices. You can connect to registered devices with one click from your address book.