How To Take Control On Anydesk

In a world of growing technology and mobile workplaces, the need for remote support is more critical than ever. Although the use of remote desktop tools has become quite common in recent times, there may still be some concerns regarding security when using remote support tools. “If we install this software on our computers, can we be sure that no one outside the company can access our computers?” This is a question we’ve heard quite often, which is why we developed our whitelist feature.

Overview

How to set up a connection

To get started, open AnyDesk. The number you see on the left is your personal ID. People can use this number to access your device, and you need this number of the person you want to connect with. Type the remote device ID in the search bar on the right. Don’t forget: Never give access to your device to anyone you don’t know and beware of online scammers!

What if you are at home, but want to have unattended access to your work PC at the office, where there is no one to accept the session request? Take a look at your security settings – there you can set up a password and two-factor authentication for unattended access. That way, the session doesn’t need to be manually accepted by the remote side.

Top Alternatives to AnyDesk

1. SolarWinds Dameware Remote Everywhere (DRE)

Mouse Actions by AnyDesk

These are the actions you can perform from your device to use your remote mouse. In “Touchpad Mode:”

• To move the mouse, slide your finger across the screen.
• To left click your mouse, just touch your screen.
• To right-click your mouse, tap and hold on your screen.
• To click the middle mouse button, tap the screen with three fingers.
• To scroll down the screen, swipe the screen with three fingers.
• To hold down the left mouse button and move the mouse, double-tap and hold the second tap. You can drag and drop and select an area with this action.

AnyDesk mouse does not work.

Make sure «Control my computer’s keyboard and mouse» is checked. In some cases, starting AnyDesk as an administrator on the remote side can resolve this issue.

If you find that the Ctrl+C, Ctrl+V hotkeys do not work, please enable the following options: “Control my computer keyboard and mouse”, “Access my computer clipboard”, “Access my computer’s clipboard to transfer files” on the Security tab.