Site Expert Mike Lombardi Journalist and columnist in the IT field. Website creator and administrator. Ask a question Ask an expert I have established a remote connection between two PCs. For some reason the keyboard doesn’t work in AnyDesk, I can’t copy/paste text using Ctrl+C, Ctrl+V keys. How to set the control correctly? Usually the keyboard does not respond to pressing if restrictions on its use are set in the AnyDesk program. Hotkey issues can occur when a user connects to a computer with a different operating system.
The AnyDesk connection always uses the keyboard settings set on the connection initiator’s device. Example: If you have a Mac computer, when copying data to a remote Windows device, you should use the Command (or Cmd) + C keys.
How to remote control a Windows PC with AnyDesk on iPhone
First, you need to download and install AnyDesk on the computer with which you want to establish a remote connection. You will also need to install the AnyDesk app for iPhone and iPad from the App Store before beginning the procedure.
Open AnyDesk on your Windows PC and make a note of your computer’s AnyDesk address located in the left pane. Now, click on the lines icon located in the upper right corner of the window and go to «Settings».
Next, go to the «Security» section and check the «Enable unattended access» box as shown in the screenshot below. You will be prompted to set a preferred password.
Now open the AnyDesk app on your iPhone or iPad.
Enter the AnyDesk address of your computer and tap «Connect».
Now, type the password you set on the desktop client and tap «Apply». Enable the option to sign in automatically from now on, to avoid having to enter the password every time you connect to your PC.
This will establish the remote desktop connection. You can swipe from the left or right side of your screen when your device is in landscape mode to access the on-screen keyword for typing. To end the remote desktop session at any time, simply drag your finger to the «X» icon at the bottom after swiping left or right.
Enabling unattended access
Some users reported that creating sessions through unattended access resolved their keyboard issues. Unattended access allows users to connect to a remote client without sending a session request to the client. This feature is best suited for users who work partially remotely and want to avoid taking their work computer with them wherever they go. They can easily access the remote computer regardless of whether it is turned on or in sleep mode.
To enable unattended access in AnyDesk, follow the steps below:
Open AnyDesk and click the three horizontal lines in the upper right corner of the screen.
From the options, select «Settings».
Click on «Security» and go to the «Permissions Profile» section.
Expand the dropdown menu and select «Unattended Access».
Click the «Set Password…» button and enter and re-enter the password.
Microsoft Remote Desktop among the most notable free competitors to AnyDesk because it is so popular and easy to use. However, it generally has more limited functionality than AnyDesk. This solution works similarly to Chrome Remote Desktop: simply install the client on your computer, and if you want to use the mobile app, download the app from your mobile device’s app store. This will allow you to connect your devices and establish remote access, with streaming video and audio (just like with AnyDesk). A key benefit of using Microsoft Remote Desktop is that you don’t need a Google Chrome installation for this tool to work on Windows devices.
Other common AnyDesk issues
Users also frequently report AnyDesk issues related to audio, mouse, and keyboard. First of all, these errors can be caused by incorrect software installation – try reinstalling AnyDesk. The reason may also be that the Windows PC does not start properly and you just need to restart your system. If that doesn’t work, go to the following steps:
Make sure «Stream audio output from this desktop» is enabled in your audio settings. Also, go to the «Security» > «Unattended Access» tab and «Remote User Permissions» sections and allow other users to listen to your computer’s sound output.
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